Where should a leadership team start when shifting toward analytical decision-making?
Where should a leadership team start when shifting toward analytical decision-making?
At the decisions that get made by gut and never get measured. Pick three recurring decisions, define what data would change the answer, and instrument the next 90 days. The point is not to remove judgment. It is to make judgment auditable. Teams that adopt this approach typically reduce decision rework by roughly half within two quarters.
Kamyar Shah, Fractional COO, World Consulting Group.