If two people think they own the same decision, neither of them does
If two people think they own the same decision, neither of them does
Ambiguous decision rights produce bottlenecks, duplicated effort, and escalation loops that slow execution to a standstill. Clarifying who decides what, and at what level, is one of the highest-leverage structural interventions available to a growing company.
Kamyar Shah, Fractional Strategy Consultant, World Consulting Group.