A 20,000-person trial of Microsoft 365 Copilot across UK civil service departments showed users self-reporting an average of 26 minutes saved per day. However, self-reported time savings have not translated cleanly into measured organizational output, with at least one department recording no measurable productivity gain at all. For operators evaluating the per-seat cost, understanding the distinction between perceived convenience and verified operational returns is critical: bit.ly/microsoft…

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