Kamyar Shah

  • When does labor quality become an operations problem?

    When labor quality becomes your operations problem, Fractional COO answer

    When does labor quality become an operations problem?

    The moment you stop being able to fix it with hiring. When 15 percent of small business owners cite labor quality as their top concern, the diagnosis is usually wrong. It is not a workforce shortage. It is an operations failure wearing a workforce disguise. Fix the process before you fix the headcount, or every new hire inherits the same broken system.

    Kamyar Shah, Fractional COO, World Consulting Group.

    kamyarshah.com/when-labo…

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