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What is strategy consulting and when does it justify the cost?
What is strategy consulting and when does it justify the cost?
Strategy consulting is the work of selecting a direction under uncertainty with a defensible analysis behind the choice. Advisory produces frameworks and recommendations. Consulting decides and implements. The investment justifies itself when the cost of choosing wrong, or not choosing at all, is materially higher than the engagement fee. Most mid-market CEOs underestimate that cost by a factor of three.
Kamyar Shah, Fractional COO and Strategy Consultant, World Consulting Group.
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When does labor quality become an operations problem?
When does labor quality become an operations problem?
The moment you stop being able to fix it with hiring. When 15 percent of small business owners cite labor quality as their top concern, the diagnosis is usually wrong. It is not a workforce shortage. It is an operations failure wearing a workforce disguise. Fix the process before you fix the headcount, or every new hire inherits the same broken system.
Kamyar Shah, Fractional COO, World Consulting Group.
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