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What is strategy consulting and when does it justify the cost?

What is strategy consulting and when does it justify the cost?
Strategy consulting is the work of selecting a direction under uncertainty with a defensible analysis behind the choice. Advisory produces frameworks and recommendations. Consulting decides and implements. The investment justifies itself when the cost of choosing wrong, or not choosing at all, is materially higher than the engagement fee. Most mid-market CEOs underestimate that cost by a factor of three.
Kamyar Shah, Fractional COO and Strategy Consultant, World Consulting Group.
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Why does strategic planning fail in most companies?

Why does strategic planning fail in most companies?
Because the plan does not connect to how the company actually manages performance. A strategy document with no link to individual performance targets, no link from targets to operational metrics, and no link from metrics back to the plan is theater. The fix is three explicit links: plan to targets, targets to metrics, metrics to plan. That is the connection that turns a binder into an outcome.
Kamyar Shah, Fractional COO, World Consulting Group.
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When does labor quality become an operations problem?

When does labor quality become an operations problem?
The moment you stop being able to fix it with hiring. When 15 percent of small business owners cite labor quality as their top concern, the diagnosis is usually wrong. It is not a workforce shortage. It is an operations failure wearing a workforce disguise. Fix the process before you fix the headcount, or every new hire inherits the same broken system.
Kamyar Shah, Fractional COO, World Consulting Group.
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What should a CEO do when tight credit forces a strategy decision?

What should a CEO do when tight credit forces a strategy decision?
Decide before the cost of capital decides for you. At 8.2 percent short-term loan rates, every delayed strategic decision compounds in price. The companies that come through a tightening cycle in a stronger position are the ones that pick a direction, commit resources, and let the discipline of an explicit choice shape the next 90 days. Drift is the most expensive option on the table.
Kamyar Shah, Fractional COO and CMO, World Consulting Group.
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